Atos Development Team Apps
myServiceApp U.1.1
To ensure quick access to IT servicerequestsinformation, Atos offers myServiceApp - mobile app solutionfor ITend users. It supports critical functions such as end-to-endITticket management, continuous status update for highprioritybusiness services as well as access to assetinformation.myServiceApp also provides prompt notification forstatus requestupdates, SLA breach as well as unplanned systemdowntime. It hasfeature such as asset barcode scanning andreconciliation whichkeeps IT inventory up-to-date with latestinformation. It also haseasy navigation steps to expedite requestcreation as well asupdation, escalation management and feedbackcapturing asneeded.